1) For every night of your stay in a tiny-house, it includes two spa admissions for the facilities at the Nordique spa Stoneham. It is not permitted to leave the spa and re-enter with the same spa admission. Spa opening hours are available on our Internet site at www.spastoneham.com.
2) Spa admission is available from 10am of your arrival date. You can also use you spa admission the day of departure after check-out.
The tiny-house will be available for 4 pm at the latest for check-in. Arrival at the latest for 8pm from Friday to Sunday and during summer and holiday periods. Arrival at the latest for 6pm from Monday to Thursday and on December 24 and 31, excluding during summer and holiday periods indicated on our Internet site in the Schedule section. Fees of $1 per minute are applicable for late arrivals. Contact us in advance if you are planning to arrive late to make arrangement in order to avoid additionnal fees.
3) Check out is at 11am at the latest.
4) The person reponsible must be 18 years old or older.
5) Balance due must be paid in full at the time of the reservation.
6) Maximum number of people allowed in a mini chalet is two. Only children 14 and older may use the facilities at Nordique spa Stoneham.
7) Smoking and vaping inside the mini chalets is prohibited.
8) No animals are allowed in the mini chalets.
9) A security deposit of $500 is required at the time of check-in.
10) Cancellation policy: 50% refund for cancellations 15 or more days before check in date. No refund or credit will be provided for any cancellation within 14 days or less of check in date.
11) Date change policy: Date changes to postpone check in may be requested 15 or more days before check in date. A fee of 25% of the reservation amount will apply.
12) No cancellation or refund is possible in case of poor weather or road conditions.
