RESERVATION POLICIES
All prices are in Canadian dollars.
A security deposit equivalent to 40% of the value of the stay (minimum $ 500) is required when making your reservation, which must be paid by credit card. A confirmation email with the details of your reservation will be sent to you afterwards.
The total rental amount must be paid 30 days before your arrival. It is
Sales taxes (GST and QST) as well as lodging tax will be billed extra.
The chalets are available from 4 p.m. Departure must be by 11 a.m.
The accepted payment methods are: credit card (Visa or Mastercard)
CANCELLATION POLICY
In case of cancellation, no deposit or amount will not be refunded. However, your stay could be relocated.
IN TIME OF COVID NO cancellation or postponement of reservations is made
privacy policy
the protection of your personal information is important for Chalets Estrie.We have developed a privacy policy which governs how we collect, use, disclose, transfer and store your information. Please contact us if you have any questions.
general conditions
no reduction will be given for late arrivals or early departures.
Pets are accepted with certain restrictions.
It Smoking is not allowed in the cabins.
You must be 21 years of age and over to rent a chalet.
Emptying: The garbage collection procedure is included inside the rule book provided inside the chalets.
The departure procedure is also available inside the chalets.
